Skip to main content
Free express delivery on orders over €90 · Free pickup in Capens (31410) · Artisanal products from the South-West
Transparency

Our reviews customers

How we collect, verify and publish our customers' reviews — in compliance with article L.111-7-2 of the Consumer Code.

How reviews are collected

Reviews are posted directly on our website by our customers from the product page of their purchase. We do not buy any reviews and do not use any review collection service providers.

Control and verification

Only customers whose purchase of the product in question has been automatically verified by our shop can leave a review. Each review is then checked before publication.

Counterpart

No consideration, discount, gift or benefit of any kind is offered in exchange for the submission of a review.

Publication deadline

Reviews are published within 3 working days following review.

Shelf life

Published reviews are retained for 3 years from publication, then deleted.

Edit or delete a review

A customer may request the modification or deletion of their review at any time by writing to us from the Contact page.

Motifs de refus⟫ should be translated to: Reasons for Refusal

A review is rejected if it contains abusive, discriminatory or defamatory language, personal data, advertising content or content unrelated to the product, or if it does not correspond to any verified purchase. The customer is informed of the reason for rejection.

Report a concern about a review

Any person can report to us free of charge a reasoned suspicion regarding the authenticity of a review using the link provided beneath each review.

Ranking criteria

Default sorting: newest to oldest.

Back to home

C’est l’été !

Bonnes vacances !

Maison Louis sera fermée à compter du samedi 8 août jusqu’au dimanche 23 août compris.
Merci de votre compréhension et passez un bel été.