Skip to main content
Free express delivery on orders over €90 · Free pickup in Capens (31410) · Artisanal products from the South-West
Transparency

Our reviews customers

How we collect, check and publish our customers' reviews — in accordance with the French Consumer Code (Article L.111-7-2).

How reviews are collected

Reviews are posted directly on our website by our customers from the product page of their purchase. We do not buy any reviews and do not use any review collection service providers.

Control and verification

Only customers whose purchase of the product in question has been automatically verified by our shop can leave a review. Each review is then checked before publication.

Contrepartie

No consideration, discount, gift or benefit of any kind is offered in exchange for the submission of a review.

Publication deadline

Reviews are published within 3 working days following review.

Shelf life

Published reviews are retained for 3 years from publication, then deleted.

Editing or deleting a review

A customer may request the modification or deletion of their review at any time by writing to us from the Contact page.

Refusal grounds

A review is rejected if it contains abusive, discriminatory or defamatory language, personal data, advertising content or content unrelated to the product, or if it does not correspond to any verified purchase. The customer is informed of the reason for rejection.

Flag a doubtful review

Any person can report to us free of charge a reasoned suspicion regarding the authenticity of a review using the link provided beneath each review.

Ranking Criteria

Default sorting: newest to oldest.

Back home